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John_Principle
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Keyboard not being recognised.
« on: Aug 6th, 2019, 10:21am »
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Hi I have just downloaded the free version of Hauptwerk and am having no end of trouble getting the keyboard to be recognised by Hauptwerk. I have a few keyboards with midi connections, but 2 have very tight fittings and 1 is good. I got midi ox to recognise the keyboard (I think) and have looked at several sites re problems but not found anything that fits my problem.Where to start, first off I am not a computer person which doesn’t help.
On Monitor - output it says “opened midi output.” One suggestion said to go to monitor input and play some notes to see what channel it is on, but there is nothing on the screen when I play notes Huh? Trying to find out what the icons mean. The icon of a keyboard says to play notes but nothing happens. The xxx are red and when I click on it they turn green but still nothing.
My computers 8GB RAM and when I try to get into Hauptwerk I get a message saying it could not open MIDI OUT port “USB A” and says that there is not enough memory available. The keyboard is the only thing except speakers and the usual computer items plugged in and there is nothing on my computer as I just got it.
If my hair were longer, I would be tearing it out by now! Has anyone got some answers for me please?
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Breath
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Re: Keyboard not being recognised.
« Reply #1 on: Aug 6th, 2019, 9:06pm »
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Hi John
I should apologise that I have to get a bit 'tech' to help you out. So feel free ask multiple times if it doesn't make sense.
 
First to make this all work you need a Midi adapter to get the Midi data into the PC.  
This can be a keyboard that has a USB connection and, hopefully Midi sockets, or a separate Midi USB Midi interface
 
You don't say what keyboards you have, so I will assume they didn't come with a CD to install some Midi drivers.
This means they are using automatically loaded Microsoft drivers (the software to connect the keyboard to Windows).
 
The MS drivers are severely limited in that they can only connect to one piece of software at a time and when you try to connect they give you an 'issuficient memory' error no matter how much memory is in the PC.
Not very helpful, thanks MS.
 
This is my first guess at what is wrong and it is fixable, but it would be much easier if you can give me more information.
What version of Windows
What are the keyboard makes and models.
 
While I'm waiting lets get you set up with MidiOx.
Turn on and connect the USB from you keyboard.
Start MidiOx
Open the menu Options/MidiDevices...
This is where you tell MidiOx what the Midi In and Midi Out devices are.
 If you can't see any Midi ins or outs...
    perhaps your keyboard USB is not plugged in properly or the keyboard is not on.
 If this is the case then you  need to restart MidiOx after you turn every thing on. MidiOx only looks for the connected Midi devices when it starts.
    perhaps your keyboard has its own driver (which is a good thing) but you haven't installed it.
 You will have to restart MidiOx or perhaps even restart Windows after you have installed the keyboard driver.
 
Select the Midi Ins and Midi Outs you need and make sure the "Automatically attach..." is NOT selected.
Press OK
 
Goto menu View/Input monitor  to show the Midi data coming in.
Goto menu View/Port Routings  to show the window where you will connect things up.
 
So there should be three windows showing in MidiOx, Input Monitor, Output Monitor and Midi Port Routing.
Position and re size the windows to suit yourself.  
The position and size are remembered and the next time you open MidiOx it should be the same (it also remembers what Midi In and Midi Out you selected before)
 
If you were able to select a Midi In device, play a few notes and see if lines of text appear in the Midi In window.
Let me know all the results and I'll be better able to help you more.
 
 
All the best
Royce
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John_Principle
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Re: Keyboard not being recognised.
« Reply #2 on: Aug 6th, 2019, 10:39pm »
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Hi Breath thanks for your reply. Firstly, my keyboard is a Yamaha psr-275. I am doing this on the cheap and my ultimate goal would be for 2 manuals and pedals, but 1 keyboard at a time. I do have the keyboard connected through an interface and also there is no light on that saying it is on. There. Is a red light showing, then a light for in and one for out.
When I turn midi ox on and go to devices, it says that inputs has 1) USB A and output has  
  2) USB A
  1) M.S GSWavetable synth
  3) Midi mapper
I have seen where the Great is on no. 2 which is where I have tried to put it. You say that this where you tell it what you want there but I can’t put anything in there. I have just re read the email and didn’t even think about having to load the keyboard onto the computer, but I don’t have a CD for it so I will have to contact Yamaha and see what I can do.
Cheers for now.
John
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Breath
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Re: Keyboard not being recognised.
« Reply #3 on: Aug 7th, 2019, 2:29am »
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Hi John
 
What kind of interface is it?  
Sounds like it uses the MS driver.
Some of the cheap, silver wire with a black plastic case in the middle interfaces from Ebay or Amazon have problems.
We see a lot of users with tufts of hair between their fingers from buying these interfaces.
There is a LED that flashes every time Midi comes in .
 
For other interfaces with DIN sockets rather than cables coming out of the case, the Midi cables are connected In going to Out and Out going to In.
 
For the moment you only need a Midi cable going from the Out of the Yamaha to the In of your interface.
On the cheap interfaces the IN is usually stamped into the plastic on the plug and that is the one that is normally connect to the OUT on the Yamaha.
But if it doesn't work this way use the other cable (marked OUT)
 
You need to select 'USB A' for the Midi input and 'USB A' for the output and click OK
 
You should now see data  appearing when you play the keyboard.
 
Let me know how you get on
Royce
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John_Principle
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Re: Keyboard not being recognised.
« Reply #4 on: Aug 7th, 2019, 11:59pm »
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Hi Royce
You are right re the interface being he cheap one silver cable etc. As yet I haven't heard from Yamaha about being able to download the keyboard onto the computer and I can't get any further with Hauptwerk as it still has the message re not enough memory.
I have just checked the other keyboards I have bought and oone is a casio ctk800 with a usb connection and I have a cd but no cable. Is the printer cable usb size the same as one needed for the keyboard as it looks similar in size and I saw one in K Mart this morning?
Cheers
John
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Breath
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Re: Keyboard not being recognised.
« Reply #5 on: Aug 8th, 2019, 8:07am »
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Hi John
I have been given 3 of those interfaces over the years and they were either total unfunctional or very flaky.
I really hate to ask people to buy stuff, but a good Midi interface is money well spent.
 
Get one from a well known manufacturer like Korg or Roland or Yamaha or M-Audio (MiidSport) or Behringer.
 
The other way, which you probably already have, is to get a sound module or keyboard with a USB port from a well known manufacturer like the above as well as Novation or Access.
 
USB is a standard and as such has fixed connector types - the wide, skinny one is Type A. The square is Type B. The small one is a Mini USB and the even smaller one is a Micro USB.
The really thin and wide one is for USB 3 and probably not something you would use.
 
So normally, if it is a USB plug and it fits, it is the correct one. So the printer cable could be OK.
 
The CTK-800 doesn't have MIDI sockets on it so you can't plug in the Yamaha and use the CTK-800 as a MIDI interface, but you should be able to play the CTK-800 keyboard and the Midi data should be sent to the USB and appear on the Input Monitor in MidiOx.
 
Don't forget you should connect the CTK-800 USB then turn it on then start MidiOx. You will need to select the new driver in Options/Midi device as before.
Let me know how you get on.
 
All the best
Royce
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John_Principle
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Re: Keyboard not being recognised.
« Reply #6 on: Aug 9th, 2019, 12:26am »
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Thanks Royce for your help, but I don't think anything is  going to work for me. My Casio doesn't  have an electric plug so is on batteries and I don't know if that affects anything so I have ordered one, plus the usb cable that I bought hasn't worked so I might have to buy a separate interface for it. On top of that the instructions only have steps listed for up to windows me which is 2000 and I am on 2007 pro. I think it is either time to give up on my plans
 or see about buying some decent keyboards, though I can't really afford that option.
I will keep trying for now until I run into the brick wall at full speed!
Cheers
John
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Re: Keyboard not being recognised.
« Reply #7 on: Aug 9th, 2019, 8:28pm »
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Hi John,
this first bit can be really frustrating, but perhaps you can get you hands on a secondhand  M-Audio Uno ($AU 55 in Ebay Australia just now) or if you get a Midisport 2x2 you could use two Midi keyboards.
 
That would get you up and going and be useful for lots of things later.
 
I don't know where you are, but here in Australia home organs are really out of favour and seem to be VERY cheap or even given away.
If you get something after 1985 or later (like an Electone HE or HS series) it should have a Midi Out that will go into your Midi Interface and into the Hauptwerk and you would have the real deal.
 
Here is some info on Yamaha Electones
http://www.ggbmusic.com/museum/index3f08.html
https://www.imoose.nl/electone/
 
There is also Technics, Elka and  Kawai just make sure it has a Midi out socket.
 
I give this advice cautiously as I mentioned this to my brother a short while ago and he has started collecting them much to the expense of his living room space.
My sister in law has threatened all sorts of punishments for me for starting this, so perhaps just stick to one.  
 
I have three an HS6 (which I am modifying to fill with synthesizers) and an HS8 Yamaha Electone bought for around $AU50 and a Hammond  X5 that was given to me.
 
All the best
Royce
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John_Principle
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Re: Keyboard not being recognised.
« Reply #8 on: Aug 9th, 2019, 11:50pm »
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Hi Royce
I just tried again from scratch with trying to load the keyboard did it step by step but I get the message that the computer couldn't download the driver even though it is installed. What does that mean?
I am in Adelaide, where are you? I have just tried to find out from casio what year it was made and there are no details of what years they were made and my model wasn't even listed on their webpage of past models??
I will source out the audio uno and see what happens.
Thanks again
Cheers
John
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Re: Keyboard not being recognised.
« Reply #9 on: Aug 10th, 2019, 1:44am »
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Hi John,
 
So you installed the Casio driver and rebooted the PC (shouldn't really need to reboot, but it sometimes helps)
You pluged in the USB cable to the Casio and PC and then turned on the Casio.
Does the PC show that something has is now connected to the USB?
 
The PC then says that it can't download the driver?
This sounds like the driver installer didn't install properly.
Perhaps the Casio driver is for an older operating system than your Win7.
 
Casio is rubbish at their support. Very few of the manuals are published.  
Perhaps it is because they make so many different things that their music stuff feels like a sideline.
Yamaha make motorbikes and outboard boat engines, but they seem to have all their manuals on line.
 
M-Audio makes lots of different stuff too, but it is mostly audio / midi related.
As you are in Australia, here is a link to a store here in Melbourne that I have used before that has the UNO for $AU 49 +$5 for standard postage.
https://www.storedj.com.au/m-audio-uno-usb-midi-interface
or same price but with free postage from Mannys (I have also used them before) on ebay ...
https://www.ebay.com.au/itm/M-Audio-Uno-USB-MIDI-Interface/272668171381
 
You can probably find other stores, perhaps closer to you, on line.
 
If the Uno doesn't have a CD/DVD with the drivers (it will just use the rubbish MS one in the operating system) go to M-Audio support page and download it
https://m-audio.com/support/download/drivers/midisport-windows-driver-v6 .1.3
 
I have a had a 2x2, a 4x4 and an 8x8 Midisport interfaces (M-Audio) over the years and they have been great.  
I've not had a UNO, but have heard good reports.
 
I hope that helps
Keep posting if you need more help.
 
Royce
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Sonus
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Re: Keyboard not being recognised.
« Reply #10 on: Aug 10th, 2019, 3:00pm »
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CTK-800 USER'S GUIDE
https://support.casio.com/pdf/008/ctk_800_01_e.pdf
 
CCMID12_INST.zip
Windows Vista® (32-bit)/® 7(32-bit)/® 8(32-bit)/® 8.1(32-bit)
https://support.casio.com/en/support/download.php?cid=008&pid=75
 
CCUSBX64_INST.zip
Windows® 7(64-bit)/® 8(64-bit)/® 8.1(64-bit)  
https://support.casio.com/en/support/download.php?cid=008&pid=72
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Andyj
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Re: Keyboard not being recognised.
« Reply #11 on: Aug 17th, 2019, 2:31pm »
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This may not be your problem, but I offer it because it sounds similar to the one I had when I used a USB2MIDI cable. It turned out that the MIDI-IN of the USB cable should have been plugged into the MIDI-OUT on the Keyboard and the MIDI-OUT on the USB cable should have been plugged into the MIDI-IN port on the keyboard. This solved the problem for me.
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John_Principle
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Re: Keyboard not being recognised.
« Reply #12 on: Aug 19th, 2019, 1:56am »
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Thanks Andy for the suggestion. Got my hopes up there for about a second, but no dice. The computer recognises the midi uno's, but still not the keyboards, so it must be because they are old models, but you would think that if they had the midi outlets, they should work!
Cheers
John
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Re: Keyboard not being recognised.
« Reply #13 on: Aug 20th, 2019, 2:03am »
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HI Sonus
Bingo mate you win the prize! I downloaded the upgrade for windows 7 and the damn thing now works though I have to go through and find out how I cut out the sound of the keyboard as I am currently getting the piano and St Anne's, but I am so happy that something is finally starting to work. I ended up clicking on the last option in set up which was re start.... and then when I went into the midi ports I had to also click on the hauptwerk vst link to get the sound. I tried hooking up the Yamaha as well again but no luck with that one yet, but patience is indeed a virtue. Thank you so much mate. If you were here in Adelaide I would buy you a beer!.
Cheers
John
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John_Principle
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Re: Keyboard not being recognised.
« Reply #14 on: Aug 20th, 2019, 9:18am »
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A big hello to you Sonus. After a few slip ups, it is all systems go as I now have both keyboards working beautifully. I am as happy as a pig in s**t. I don't know if Royce will get this message as well so I want to say thanks to him as well. You have both been so helpful. Oh by the way  to get rid of the keyboards sound, just turn off the volume! der! All I have to do now is make myself a set of pedals to complete my dream of having a pipe organ. Now to wake up the neighbours!! (Just kidding)
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Re: Keyboard not being recognised.
« Reply #15 on: Aug 20th, 2019, 2:32pm »
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Hello John, you could also turn 'local off'
 
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