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        General >> Desktop Icon Save and Restore >> Uninstall
        
(Message started by: talis on Nov 12^th, 2010, 9:32pm)

Title: Uninstall
Post by talis on Nov 12^th, 2010, 9:32pm

Hello,

I am trying to uninstall. win 7 64
It wont uninstall from the add and remove.
If I try to reinstall the latest version it says:
1. Needs a CD
If I cancel that it says: Older version cannot be removed.

Help:)

Talis

Title: Re: Uninstall
Post by Jamie OConnell on Nov 13^th, 2010, 12:04am

Sounds like a problemn with Windows installer.

You can manually unregister it with:

regsvr32.exe /u "c:\program files\desktop restore\dkticnsr.dll"

after a reboot it won't appear and you can delete that DLL.

Title: .Re: Uninstall
Post by talis on Nov 13^th, 2010, 2:45am

Ok I ran it at the run box. It said it worked.
So I tried to reinstall and got a window during install that says
"The following applications are using files which the installer much update." Etc
In a box below the message the files that must be closed are:
Windows Explorer

So what do I do next?

Title: Re: Uninstall
Post by Jamie OConnell on Nov 26^th, 2010, 2:26pm

That is correct. It is loaded by Windows Explorer when the system boots. That is why it is necessary to reboot after either install or un-install.

To install the latest version you do NOT need to un-install. Just install the latest version and then reboot.